Answered By: Jenny Horton
Last Updated: Sep 15, 2016     Views: 33

Be sure you have recently completed Windows updates and Java updates on your computer.  Both must be running the most current updates in order for the add-in to work properly.  Once you have run the updates, the tab should display, but if not you may need to remove the Write-n-Cite software through the Control Panel and reinstall it.

See the help file within Refworks if you need assistance with installation of the add-in.

After December 2016, the tools used for Microsoft Word require you transfer data to a new RefWorks account.  Please see a librarian if you need help creating a new account.

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